Privacy Policy
The purpose of our privacy policy is to comprehensively describe the various types of information collected during your interaction with the website and explain how we use that information.
Information Collected
When using our website, users may transmit various personal data, such as their name, email address, telephone number and/or mobile phone number, among others. The communication of this data is optional and entirely the responsibility of the user.
We collect information about you when you request contact for a service, when you call us or when you subscribe to our monthly newsletter.
The personal data collected is necessary for the purpose for which you contacted us, including data such as your name, address, telephone number, email address, subject, tax identification number (in the case of a commercial transaction) and identification document (in the case of exercising a right). By providing your personal data, you are authorising its collection, use and disclosure in accordance with the rules set out here.
We ask that you do not send or share with the City of Lisbon Foundation any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, health data or data relating to sex life or sexual orientation.
Each time you access our website and its content, access data is additionally recorded in the form of a protocol. Each record may include the following data:
- The website from which our page is accessed;
- The IP address;
- The date/time of access;
- The customer’s request;
- The HTTP response code;
- The amount of data transmitted;
- Information about the browser and operating system used.
The information collected will be used to make your visit to our website as productive and enjoyable as possible. Ensuring the confidentiality of our website users’ personal data is important to the City of Lisbon Foundation.
Information relating to customers, members, subscribers, or visitors using the escolacidadania.pt website will be treated in accordance with the General Data Protection Regulation of 25 May 2018, which replaced the Data Protection Act of 26 October 1998 (Law No. 67/98).
How We Use Your Information
The data collected on our website is used to process your request and, if you agree, to send you information by email about marketing articles, products and services that we think may be of interest to you.
We use the information collected from the website to personalise your future visits to our website.
The City of Lisbon Foundation does not share your information for marketing campaigns with external companies nor does it transfer your Personal Data to a third country.
You have the right to lodge a complaint with a European Union Supervisory Authority regarding the protection of your Personal Data. The Lisbon City Foundation will cooperate with the Supervisory Authority by providing it with all the information it requests in the exercise of its powers.
As the owner of your Personal Data, you have the right to access, rectify, delete (right to be forgotten), restrict processing and portability, and to object to the processing of personal data, in accordance with the General Data Protection Regulation.
If you wish to exercise your rights, you should contact us in writing, by email or by post to our head office address. To ensure your protection, proof of your identity may be requested.
Cookies
Cookies are used to store information, such as your preferences when you visit our website. A cookie is a string of text information that a website transfers to the cookie file of your computer’s hard drive, allowing the website to remember who you are. Cookies help a website organise content to better suit your interests – most major websites use cookies. Cookies alone cannot be used to identify you.
However, this may in some way change the way you interact with our website or other websites. These actions may affect or prevent you from logging into software, our websites and other networks.
- First-party cookies: a cookie managed by this domain/website.
- Third-party cookies: a cookie managed by another domain/website.
- Persistent cookies: the cookie information is stored permanently on your device.
- Session cookies: the cookie information is not stored permanently on your device.
The City of Lisbon Foundation uses session cookies and first-party cookies, as well as persistent cookies and third-party cookies.
- Types of cookies according to their purpose:
- Technical cookies: these allow you to navigate through a domain/website, using the different options or services such as identifying the session, accessing restricted areas and completing the purchase process.
- Personalisation cookies: these allow you to access the domain/website with some predefined characteristics based on a set of decisions made, such as the language used.
- Analysis cookies: these allow the monitoring and analysis of the behaviour of users of the websites to which they are linked. The information collected through such cookies is used, for example, to measure website activity and create browsing profiles.
- Advertising cookies: these allow the most efficient management of advertising space based on criteria such as the content edited or the frequency with which the ads are displayed.
- Behavioural advertising cookies: these allow the most effective management of advertising space. These cookies store information about user behaviour, obtained through continuous observation of their browsing habits, allowing a specific profile to be developed to display advertisements based on this.
The Lisbon City Foundation uses technical cookies, personalisation cookies, and analytics cookies; it does not use advertising cookies or behavioural advertising cookies.
Information relating to cookies is controlled and accessed by the website owner.
Information relating to cookies is controlled and accessed by the website owner.
| Cookie Name | Purpose | Duration | Domain | Type |
|---|---|---|---|---|
| _ga | Cookie used by Google Analytics software to distinguish unique users in order to collect basic data about them and the website. | 2 years | https://www.fundacaocidadedelisboa.pt/ | Analysis |
| _gat | Cookie used by Google Analytics software to limit the number of requests to a website; to limit data collection. | 10 minutes | https://www.fundacaocidadedelisboa.pt/ | Performance |
| _gid | New cookie from spring 2017, used by the Google Analytics application to store a special value for each page visited within a website. | 24 hours | https://www.fundacaocidadedelisboa.pt/ | Analysis |
| uvc | Cookie used by the Add To Any service. It counts the number of times the service encounters the user on the same website. | 1 month | addtoany.com | Analysis |
In addition to cookies, some of our web pages and HTML messages incorporate ‘pixel tags’ that allow us to track the movements of users on our websites and recipients of our communications. These tags are used to collect non-personally identifiable data and other information that can be used to improve the services we offer to our visitors.
Links to Third Party Websites
The City of Lisbon Foundation has external links to other websites, which may contain useful information or tools for visitors. The privacy policy of escolacidadania.pt does not apply to third-party websites, so when you visit these websites from ours, you should read their privacy policies. We are not responsible for the privacy policies or content on these websites.
Campaigns and Marketing
The Lisbon City Foundation uses email marketing to communicate with its customers and potential customers on a regular basis. All campaigns created by us are ‘opt-in’, meaning that no emails will be sent unless the user has confirmed their interest in receiving this type of communication.
Privacy Policy Update
Our privacy policies are reviewed regularly and any changes will be published on this website. If you have any questions about our Privacy Policy, please do not hesitate to contact us.